Terms & Conditions
Last updated: March 2026
1. Research Use Only
All products sold by Helixchems are intended strictly for licensed scientific research purposes only. They are not intended for human or veterinary use, consumption, or clinical application. By purchasing from Helixchems, you confirm that you are a licensed researcher or represent a qualified research institution.
2. Age Requirement
You must be 18 years of age or older to purchase from this website. By completing a purchase, you confirm that you meet this requirement.
3. Orders & Payment
All orders are subject to product availability. We reserve the right to cancel or refuse any order. Prices are listed in USD and are subject to change without notice. Payment is processed securely through our payment provider.
4. Shipping & Delivery
We ship via tracked courier services. Estimated delivery times are provided at checkout and are not guaranteed. Helixchems is not responsible for delays caused by carriers, customs, or events beyond our control. All shipments include tracking information.
5. Returns & Refunds
Due to the nature of our research products, all sales are final. We will replace or refund products that arrive damaged or are not as described. Please contact us at helixchems@gmail.com within 48 hours of receipt if there is an issue with your order.
6. Limitation of Liability
Helixchems shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products. Our products are sold for research purposes only and must be handled by qualified professionals in compliant laboratory settings.
7. Privacy & Data
We collect only the personal information necessary to process your order (name, shipping address, email). We do not sell your data to third parties. Your information is stored securely and used only to fulfill and communicate about your orders.
8. Contact
For any questions regarding these terms, please contact us at helixchems@gmail.com or call us at 786-922-4901.